Registered products
Product Registration
Register your product for personalised services. If your product isn't under Registered/Unregistered products, you may manually register it here.
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Register your product for personalised services. If your product isn't under Registered/Unregistered products, you may manually register it here.
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Make an appointment at your nearest Samsung service centre to repair your product.
Do you prefer that we collect your device at your home or leave it at a point of convenience?
Smart Repair allows you to get your Galaxy device back as new quickly and easily.
You can request for Pickup Repair Service. Our Call center will contact you for it.
Visit a Samsung Authorized Service Centre for quick and easy repair for your device.
* Some locations may offer the option to schedule an appointment
Only for selected models with Display Issues
We would like to provide you with Visit Service for TVs, Refrigerators, and Washing Machines.
Samsung Engineers will contact you the next day of repair request for confirming visit date.
Request for a home visit from one of our technicians for personalised support. We'll reach out to arrange a convenient appointment time.
repair mobile devices in Samsung Van
Store repair mobile devices in Samsung box
Sorry, some services are currently unavailable as your request is being processed. They will be reactivated once the process is complete.
Fields marked with an asterisk * are required.
Please upload a copy of your purchase receipt (tax invoice) in PDF or image format (only .jpg and .png are accepted). Maximum file size allowed is 5MB.
Please check the Receipt File.
Please select a purchase date
This is not a mandatory step. You can skip this step if you don’t have a receipt and proceed on to the next step.
Please select a date
Fields marked with an asterisk * are required.
Fields marked with an asterisk * are required.
Weitere Informationen dazu, wie Samsung deine personenbezogenen Daten verarbeitet, findest du hier: https://www.samsung.com/de/support/datenschutzhinweise-service/
*To ensure the safety of your personal data, please activate Maintenance mode on your mobile device before sending it in for repair. When Maintenance mode is enabled, access to your data within the mobile device is restricted.
Select a time
Please enter a valid Contact Number.
Callback request
Date:17-07-2023
SM-N975FZSDXSA
RF8M80VAM4P
5000119714
Contact Support
pending
In-Warranty
Contact name:
Email Address:
Register your product manually.
See FAQs below for details.
Enter your Serial Number/IMEI
Scan the QR code on your products for easy registration.
* This feature is only supported on Samsung Home Appliances and non-smart B2C monitors.
Only Samsung products are eligible for registration. Storage devices(SSD etc.), accessories, and components that constitute the product cannot be registered even if they are Samsung products.
We have provided "How to find Serial Number or IMEI" information at the S/N or IMEI input stage.
Scan the QR code using the camera app on your Samsung device and follow the prompted instructions for registration. This feature is only supported on Samsung home appliances and non-smart B2C monitors. Make sure not to confuse the QR code for SmartThings.
Using a VPN can cause connection issues. We recommend not using a VPN while registering.
*Register on the SmartThings or Samsung Members App. See FAQs for details.
Use serial number found on your product itself and not the packaging. Your IMEI/Serial number will either be 11 or 15 characters/digits.
Please enter the 11 or 15- digit number.
This product is already registered. Make sure you entered the right serial number or IMEI.
Type
Sub Type
Category
Only Samsung products are eligible for registration. Storage devices(SSD etc.), accessories, and components that constitute the product cannot be registered even if they are Samsung products.
Using a VPN can cause connection issues. We recommend not using a VPN while registering.
*Register on the SmartThings or Samsung Members App. See FAQs for details.
You've entered a valid S/N or IMEI. Now select the model of your product.